01
It lands before they dial the next number
A text that arrives while they are still holding the phone gets read. A callback two hours later reaches someone who already booked.
The missed-call sheet
Every call you miss is someone ringing the next name on the list.
Nobody leaves a voicemail any more. They hang up and call the next tradie, the next clinic, the next firm. Here is the number, the message that stops it, and what to automate after that. No signup.
01 / Your number
Work out what it costs you.
Your figures, your maths. Nothing here is stored or sent anywhere.
Walking out the door
$46,592
A year, at your own close rate. That is $896 a week you never knew rang.
This assumes a missed caller converts the same as one you pick up. In practice they convert worse, because by the time you ring back somebody else has already booked.
02 / The fix you can do today
Send this within 60 seconds.
Set it as an auto reply on a missed call. Most phones and every business SIM can do it. Copy it, put your name in, turn it on.
Hi, it is [YOUR NAME] from [BUSINESS]. Sorry I could not grab your call, I am on a job. Text me what you need and the suburb and I will come back with a time. If it cannot wait, say URGENT and I will ring you first.
SMS / two lines / reply beats voicemail
03 / Why this beats a callback
Three reasons the text wins.
02
It moves the job to a channel you can work
A phone call needs both of you free at the same moment. A text thread does not. You answer at smoko instead of losing the lead.
03
It sorts urgent from everything else
One word does the triage. The burst pipe gets your call. The quote request waits until tonight without going cold.
04 / What we wire after that
The text back is step one.
After-hours phone cover
An AI receptionist answers every call you miss between 5pm and 8am, takes the job details and texts you the summary before you wake up.
Quote chaser
Every quote gets chased three times over 14 days, and stops the second they reply or accept.
Rebooking and no-show recovery
Chases the appointment nobody rebooked, fills a cancellation, reminds them the day before.
Intake once
One form fills every system. CRM, practice software, a named folder and the welcome email, typed once.
If you want it done for you
Send the number you just worked out. You get a written scope and a fixed quote in two business days. If an auto-reply on your phone is all you need, we will say that and charge you nothing.